Testimonials

There are no better references to the quality of assisted living residence than the people who live and have lived there. We are proud and happy to share the thoughts and thanks of our current and past residents and their families.

Please stop by or schedule a visit to read the actual letters from which these testimonials are taken.

David & Angela Lorenzi

David and Angela Lorenzi testimony:
"I really like this place." They let me be me" The food is always very good."
" The staff are excellent " "I can always ask them anything." "Very friendly " "They make me feel like part of a team here—like letting me be responsible for things".
David:
"They treat me like family." " I know she’s taken care of when I leave." " I feel she is content." "She has the opportunity to express her true personality here" , " they bring out the best in her"

Roger & Lois Geiser

Roger & Lois Geiser testimony:
" We think the care is wonderful, I have no problem to come back to see him, I look forward to it"
" The environment is wonderful", "The building does not smell, it’s very fresh"
" The help is very attentive to the residents, they are not patients, they are residents"
" The caregivers pay attention to each and every resident they are very focused on the resident and keep them in the picture and included."
" There isn’t anything I can say negative about Brillion West Haven."
" Our friends that have come to visit said they can’t believe how much love and care they see in the place", "they said they love to come and visit."
" I can’t believe how much one—0n—one care there is."
"The caregivers always have a smile on their face"
They get fed well, all home-cooked meals, very good!"
"You can see the caregivers don’t do it as their job, they do it from their heart and you can see it, everyone of them, even the housekeeper"
"The housekeeper doesn’t just keep a very clean room, she’s very attentive to her residents—even his clothes are so clean."
"They live here with DIGNITY"
"They make us feel like we are all family", "Roger really trusts the people here"
"Our friends are amazed when they walk in and see how caring eve-ryone is."

John's New Life

John - Testimonial "My friend John became a resident of Brillion West Haven in the end of November. It has definitely been the best thing for him! When John moved to Brillion West Haven he was in a wheel chair and with dementia was having trouble completing a sentence - now two months later he is walking, sometimes with a walker, sometimes without and carries on interesting conversations with the staff and friends. Brillion West Haven has been the best thing for John, with their caring compassionate staff they have helped him so much! I thank God, that John was able to make Brillion West Haven his new home. I am impressed with the facility and the absolutely delightful caring staff. It is so good to see him doing so well and to see John happy in his new home." - Loreen Musich